@book{20081,
  keywords = {leprosy, Leprosy control programmes, Quality, Client satisfaction, Evaluation},
  author = {Dijk M},
  title = {Client satisfaction : guidelines for assessing the quality of leprosy services from the clients' perspective},
  year = {2002},
  pages = {95 p.},
  publisher = {Royal Tropical Institute; Projects Department Netherlands Leprosy Relief},
  address = {Amsterdam},
  isbn = {90 6832 721 6},
  language = {eng},
}